Shipping

  • Secure Home Delivery — Complimentary

Secure delivery. Personal service. Complete peace of mind.

At GEMMA, every piece of jewelry is shipped in carefully prepared, secure packaging, according to the sensitivity and value of the item, and handled by a professional courier service.

Domestic delivery within Israel, excluding Eilat, is provided free of charge.

  • Delivery Timeframes

Orders are prepared and dispatched only after a careful quality inspection.

Estimated delivery time: up to 21 business days.

For special or custom-made items, the delivery timeframe will be specified on the product page or provided personally by the GEMMA team.

  • Delivery Process

Shipments are sent to the address provided at the time of purchase.

Packages are delivered to the registered recipient only, and in certain cases may require a signature or identity verification.

  • Responsibility & Security

GEMMA assumes full responsibility for the item until it is delivered to the customer.

After delivery, responsibility for safekeeping and insurance of the jewelry rests with the customer.

  • Incorrect Address / Delivery Changes

Please ensure that all delivery details are accurate at checkout.

In cases of an incorrect address or unsuccessful delivery attempt, delays and/or additional delivery charges may apply.

  • International Shipping

International shipping is available upon request.

Shipping costs and delivery times are determined according to the destination country.

Personal Service

Have a question regarding shipping?
Our team is here for you:

Phone: +972-3-5767000
WhatsApp: +972-54-7170272
Email: info@gemma-jewelry.com